Pet Sitting + Dog Walking

Please read through our Frequently Asked Questions by new clients to better understand how the Waggy Tails service works.  If you have additional questions, don’t hesitate to contact us.

FAQ

What areas do you service?

We service the greater Knoxville area including:

  • Parts of South Knox

  • North Knox

  • Halls 

  • Fountain City

  • Parts of Karns 

  • Parts of Powell

  • Farragut

  • Hardin valley

  • Cedar Bluff

  • Northshore

  • Sequoyah Hills

  • Downtown

Please take a look at our service area map for more information. 

If you live just outside this area, please inquire. Our ability to provide service is always based on our pet sitters’ current availability. Please note that our overnight stays are a more limited service.

  • We’ve been in business since January of 2009. 13+ years of caring for Knoxville area pets!

  • Yes! We want to develop an on-going relationship with our clients. Allowing you and your pets to meet your pet sitter in advance of services is the best way to start things off on the right foot. We always provide a free Meet ’n Greet to our new clients.

  • We know what great buddies your pets will become with their pet sitter, so it is always our goal to keep you with your same primary sitter each time you book services. However, there may be a time when you request services and your normal sitter isn’t available. If this happens, we have plenty of other qualified and experienced sitters to fill-in.

  • Once you’re had your initial Meet n’ Greet, you can request services 24/7 through our online client portal. This online scheduling system allows you to easily request visits, cancel visits, and view a calendar of booked visits. We know you lead a life on the go, so we try to make pet care as easy and straightforward as possible!

  • We accept Mastercard, Visa, Discover, or American Express through our secure online client portal. Payment is due prior to departure for your trip. We auto-run payments for regular dog walking clients on a weekly basis.

  • We provide pet care services as early as 6am and as late as 10pm, 365 days per year. When scheduling visits we allow for a 2-hour time frame during which the visit can occur. Our earliest time frame of the day is 6-8am, and the latest is 8-10pm.

Ready to Book Pet Care Services?