My husband and I moved to Knoxville last year and have been using Waggy Tails for our dogs regularly since then. They do an excellent job and the dogs love them! I am a veterinarian and I have been very satisfied with their work. They have braved snowy/icy conditions to come see my girls and always keep me updated on any situations that may develop. They are also very accommodating to other needs and will bring in our mail and feed our fish also! Our dogs are MUCH happier at home than they would be in a boarding facility and Waggy Tails is extremely competitive with their prices. I highly recommend them!